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Forgotten login information
Receive account information
If you have forgotten you Simply.com account number or the password for it, you can fill out the fields below. We will then send the information to the e-mail address specified on the corresponding Simply.com account. If this email is no longer in use, please contact our support.
Receive product information
If you have forgotten your username or password for ex. FTP-account, MySQL database, etc. then you can have the information regenerated by entering your product below.
We will send the information to the e-mail address specified on the product's Simply.com account.
Forgotten password to email account
You can reset the password for your Simply.com e-mail account through this tool.
Email account passwords can always be reset through our control panel.
Lost 2-factor login
If you have lost access to your 2-factor login unit, you can restore it in two ways.
a. Set up unit again
If you have saved your key from when you set up your 2-factor unit, you can simply set up the unit again by using the same key. This is done on the unit.
b. Remove 2-factor login from your account
If you wish to remove 2-factor login, please fill out the information below, we will then send you a text message code, which you need to enter. Once this is done, you can log in to your account without 2-factor login.
