Forgotten login information

Receive account information

If you have forgotten you account number or the password for it, you can fill out the fields below. We will then send the information to the e-mail address specified on the corresponding account. If this email is no longer in use, please contact our support.

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Receive product information

If you have forgotten your username or password for ex. FTP-account, MySQL database, etc. then you can have the information regenerated by entering your product below.

We will send the information to the e-mail address specified on the product's account.

Forgotten password to email account

You can reset the password for your e-mail account through this tool.

Email account passwords can always be reset through our control panel.

Change password for e-mail address

Lost 2-factor login

If you have lost access to your 2-factor login unit, you can restore it in two ways.

a. Set up unit again

If you have saved your key from when you set up your 2-factor unit, you can simply set up the unit again by using the same key. This is done on the unit.

b. Remove 2-factor login from your account

If you wish to remove 2-factor login, please fill out the information below, we will then send you a text message code, which you need to enter. Once this is done, you can log in to your account without 2-factor login.