Frequently Asked Questions

We have many helpful guides to help you with your product with us. Choose a related category for your question.

1-Click installation

FTP

Microsoft SQL Server

ASP & ASP.NET

General

MySQL

Domain & DNS

Mail

PHP

Receive account information

Contact us

If you did not find what you were looking for in our FAQ, please contact our support department here.

Our average response time right now, is below 3m, 55s.

On this e-mail address you receive the reply on your ticket. Make sure to specify an e-mail address that works.
Markdown supported

Help us help you

Before creating this ticket, please log in to the domain's Simply.com account to confirm your identity, so we can help you even better.

Without having confirmed your identity, we cannot give out sensitive information or assist you in a similar fashion.

It is NOT required that you log in, in order to contact us.

Log in to Simply.com account

Call us

If you are a customer at Simply.com, you can call us and get help from our Support.

You need to be logged in to your Simply.com account to gain access to phone support

Are you in need for help, please create a support ticket

Log in now Create ticket