We guarantee that we always have a backup of our servers and your data. We backup all servers daily and store the data for several weeks, so there is a good chance that we have a copy of your file we can restore.
It is possible to recreate the data yourself through the control panel under the menu Website by clicking Restore data.
Since recreating e-mails, singular files and specific database tables is a manual process, there is a small fee of 25 EUR, if the customer is responsible for the data loss.
Article from the support category: General
We strongly advice you to choose another password
The entered password is known in "Have I Been Pwned", which is a public database of leaked passwords on the internet.
Probably you (or someone else) used the password before on a website, which is known to have leaked the password. It is not safe to use this password.
We strongly advice you to choose another password.
Enter your password here for more information: https://haveibeenpwned.com/Passwords.