Billing of VAT (CVR number)

VAT billing depends on your status and CVR/VAT number, with rules for Danish, EU and non‑EU customers.

When you create an account with Simply.com you have the option to sign up as a private individual, a VAT‑registered business, or, for example, an association without a VAT‑registered CVR number.

In our ordering process you must enter Company name if the account is not being created privately. Once the remaining information is completed, select Continue ordering and you will then be prompted to enter a CVR number.

If you register as a private individual, you can always change the account to be registered as a company via our control panel, and vice‑versa. The change takes effect immediately, but for invoicing it will only apply to subsequent invoices. Existing invoices cannot be altered.

VAT rules

  • Danish private customers and businesses are charged the applicable VAT rate.
  • Non‑Danish customers with a VAT‑registered number are charged VAT under the reverse charge rules (reverse charge).
  • Non‑Danish private customers are charged the applicable VAT rate of their country of residence.
  • Businesses outside the EU are NOT charged VAT.
  • Norwegian businesses and organisations are NOT charged VAT.

Validation of CVR/VAT number

It is a condition for VAT‑free sales to businesses within the EU that the recipient has a valid EU VAT number, which can be verified via VIES (https://ec.europa.eu/taxation_customs/vies/#/vat-validation)

If the VAT number is invalid, it may be due to an error in the entered number (correct characters, length and country code). If the number still cannot be validated, it may be because the entity is not a VAT‑registered business or because the VAT number is very new and has not yet been correctly entered in VIES. In such cases the tax authority in the recipient’s country should be contacted for a possible amendment to the VIES database.

If the VAT number cannot be validated, the invoice will be treated as if the sale took place in Denmark and Danish VAT will be applied at the applicable rates.

If the EU VAT service does not respond

Due to accounting requirements we must validate all VAT numbers we invoice to. This means that if validation fails because the member state’s system does not respond, we cannot validate the VAT number. Should this occur, please try again later.

Article from the support category: General

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