Data Processing Agreement

As a website owner, you most likely collect a range of information about your customers, users or visitors.
The General Data Protection Regulation (GDPR) asks you to consider how you store this information, how you collect it, and whether you should store and collect it at all. Ask yourself these questions and take a critical approach, and you will already have come a long way.

As a hosting provider, the information you collect is often stored with us, and we are therefore the data processor for this information.
This means you need to set up a data processing agreement with us, so that you can tell your users how the data is secured on Simply.com's part.

You can find our data processing agreement on our compliance page here: https://www.simply.com/compliance/
In our control panel, you can sign the applicable data processing agreement for each Simply.com account; the agreement is entered into with the person who owns the Simply.com account.

Unfortunately, we do not offer to make changes to our data processing agreement or to provide advice on GDPR.

¶Geographic location of servers, data and IP addresses

All servers and data are located in Denmark - in our own data centres at team.blue Denmark A/S.
Our IP addresses are also registered in Denmark.

In general, there is low latency/ping to all European countries.

Our nameservers are also geographically separated.

¶Log retention

Log retention for customers' websites is currently 3 weeks. This means that these logs are automatically deleted after 3 weeks.