I have forgotten my email password

If you forgot your password for your mail account, there is nothing else to do but to reset it.

There are two ways to change the password on an email account.

a. Log in to our Control Panel and select "Email" for the domain. Here you can change the password on the individual mail accounts, and set up settings.

b. If you want the users of your mail accounts to be able to change the password themselves without having to do so for them, this can be done via the following link: https://www.simply.com/mail/password/
Here it is necessary to know the already active password to make a change.

Changing passwords occurs with immediate effect.

Article from the support category: Mail