Mail restrictions and policies

To ensure the most optimal usage of our mail system, we have a number of restrictions for both senders and receivers. Our restrictions follow usual policies for mail and are set to protect against abuse of our mail services. The typical user will not experience any restrictions by using our services normally. We are monitoring and adjusting our restrictions when it is needed.

Incoming mail

• 60 incoming mails pr. minute, pr. receiver
• 3600 incoming mails pr. hour, pr. receiver
• 86400 incoming mails pr. day, pr. receiver
• 200 incoming mails pr. minute, pr. receiver-domain
• 200 incoming mails pr. minute, pr. sender-domain
• 300 incoming mails pr. minute, pr. sender-server
• No limit to the size of the mail
• No limit to the number of receivers pr. mail
• Max 20 concurrent POP3/IMAP connections pr. IP-address, pr. mail account

When exceeding these limitations, the mail will be rejected with a “temperror”, which means that the sender server, by default automatically will try again later.

Outgoing mail (smtp.simply.com)

• This server is not allowed, to be used by Simply.com web servers
• An email account will be suspended, if more than 300 mails are sent, within a period of 4 hours
• No limit to the size of the mail
• No limit to the number of receivers pr. mail
• May not be used for sending out newsletters or bulk mails

Outgoing mail (websmtp.simply.com)

• This server is limited to being used from Simply.com web servers
• No limits to the number of mails being sent
• No limits to the size of the mails
• No limit to the number of receivers pr. mail