Setting up mail in Outlook App (iOS)

This guide assumes you have already set up your email account via the "E‑Mail" menu item, which you can find in our Control Panel.


  1. Enter the email address and click on Add account.

  1. First, set up the security for the incoming mail server. Click on Port security and select STARTTLS.

  1. Then you need to specify the IMAP host name and port.
    IMAP host name: mail.simply.com
    IMAP port: 143

  1. Then enter the email address and the associated password.
    IMAP username: The email address you are trying to set up.
    IMAP password: The password for the email you are trying to set up.

  1. Now you need to set up the security for the outgoing mail server. Click on Port security and select STARTTLS.

  1. Then specify the SMTP host name and port.
    SMTP host name: smtp.simply.com
    SMTP port: 587

  1. Then enter the email address and the associated password.
    SMTP username: The email address you are trying to set up.
    SMTP password: The password for the email you are trying to set up.

When this is done and you have followed the instructions, you can click on Log in.

Your email should now be set up and ready to use!

Note: If you do not get the option to enter the above details and it looks different for you, it may be because you need to enable Use advanced settings.

Article from the support category: Mail

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