E-mail forwarding
Set up email forwarding under Email > Domain settings > Forwards; however, external forwarding can be unreliable due to SPF/DKIM/DMARC.
You can set up email forwarding via our control panel:
https://www.simply.com/controlpanel/
Go to Email > Domain settings > Forwarding.
Here you can create a forwarding for both existing and non-existing email accounts on the domain.
Email address is the address you want all emails forwarded from.
Forward a copy to is the address you want emails forwarded to.

In the example above, all emails sent to support@simply-example.com are forwarded to john@simply-example.com.
If you want to create a forwarding and add multiple recipient addresses at the same time, you can do so by separating them with semicolons.
Example:

External forwarding can be unreliable due to SPF/DKIM/DMARC
When an email is forwarded to an external recipient, the sender's domain is often not changed, even though the message is now sent from our servers. This can cause the recipient's spam filters to flag the message as suspicious, because the SPF records for the original sender no longer match, or because the DKIM signature is broken.
If the sender of the email being forwarded has strict DMARC policies, forwarded messages may therefore be rejected or end up in the spam folder.
In general, external email forwarding is not something we recommend, and something that belongs to the past.
Article from the support category: Mail