Forgot password for mail accounts

If you have forgotten the password to your email account, there is nothing else to do but reset it.

Please note that when you change the password for an email account, you must remember to update the password in all the email clients you may be logged into with that account.

Password changes take effect immediately.

There are several methods to change the password on an email account:

Through the Simply.com control panel

  1. Log in to the control panel: https://www.simply.com/controlpanel/
  2. Choose the product/domain that the email address belongs to.
  3. Select the Email menu item.
  4. Here you can change passwords for your email accounts, modify settings, etc.

Reset email

If you want the users of your email accounts to be able to change their passwords themselves, without you having to do it for them, it can be done via this link: https://www.simply.com/mail/resetpassword/
Here it is necessary to be able to access the current email account, so you can receive the reset email from us.

Through Simply.com Webmail

You can change the password on an email account directly under “Settings” within our Webmail.
Here it is necessary to know the current password in order to change it, and also necessary to be logged into the Webmail.

Article from the support category: Mail

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