Setting up FTP

FTP at Simply.com uses the following information:

Hostname: ftp.simply.com (port 21)
Username: Your username
Password: The password for your product
Passive transfer: Yes

You can find all the information you need in your Simply.com Control Panel.

¶FTPS

FTPS (FTP Secure / FTP-SSL) can be used to encrypt data sent over the FTP protocol. This applies to both login details and file data.

To establish a connection, you need to set your FTP program to use "Explicit SSL" over port 21.

¶Limitations

On all products, there is a limit of 8 simultaneous connections per user.

Some FTP programs may create multiple connections to optimise speed; this is particularly a problem with the programs CuteFTP and FileZilla.
If too many connections are reached, we simply recommend waiting for the connections to close automatically, and then, if necessary, setting your chosen FTP program to use fewer, or just one, simultaneous connections.

There is no speed limit on the FTP transfer.

¶More than one FTP account?

A webhosting plan includes one FTP account. Unfortunately, it is not possible to have more FTP accesses than this.

If you need an additional FTP access, for example to have an upload folder, we recommend instead that you download or develop a PHP or ASP script for this. See e.g. http://phpfileuploader.com/

It is a misconception that extra FTP accounts are a guarantee of extra security. A person with an extra FTP account will be able to circumvent the restrictions of such an account relatively easily, including through PHP scripts.