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Frequently Asked Questions

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If you did not find what you were looking for in our FAQ, please contact our support department here.

Our average response time right now, is below 13 minutes 15 seconds.

Active service announcement

October 21, 2026 7:00 AM (2h 4m 57s)

We are aware of two security vulnerabilities affecting PHP, identified as CVE-2026-109618 and CVE-2026-109619. Both vulnerabilities are rated 9.2 (Critical) on the CVSS v4.0 scale.

We have already mitigated both vulnerabilities on our servers. This means the issue has been addressed on our end, and no action is required from you as a customer.

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